On behalf of D&M Leasing and all of our employees, I wanted extended our thoughts, our concern and our empathy to everyone who has been impacted by COVID-19. From those diagnosed with the virus, to their family and friends, and to those whose jobs, businesses and schools have been impacted, our hearts go out to all of you.
At D&M Leasing, the health and safety of our employees and our customers is our top priority. In the beginning of March, we implemented our Pandemic Response Plan and activated our Pandemic Response Team. Since that time, we have taken increased preventative measures and followed CDC guidelines in our offices. We reinforced the preventive hygienic measures recommended by the CDC, such as regular hand washing and disinfecting equipment and surfaces regularly used or touched. We engaged cleaning services to perform enhanced cleaning to disinfect and sterilize the office environment. We reduced the need for vendors and visitors in general from entering into offices, before ultimately closing our offices to the general public. More recently, as local authorities implemented measures to reduce the transmission of COVID-19, we have migrated the vast majority of our employees out of the office to work remotely from home, with only minimal critical staff working in office to support our base infrastructure.
Additionally, we implemented vehicle sanitation procedures that allow for zero contact between our employees and a customer so that every time a person enters or exits a vehicle, the vehicle is wiped down with appropriate disinfectant materials while our employees wear gloves. We want our employees, whenever they receive or deliver a vehicle, to be as protected and safe as possible during these unprecedented times. And we want to deliver a vehicle to our customers in the safest manner possible, which leads me to my next point.
Though our employees are working from home and our offices are closed to the public, D&M Leasing is still able to meet the needs of our customers. Whether you are an existing customer who needs service with their existing lease or needs to secure a new vehicle, or if you are a new customer who has immediate transportation needs, we are here and ready to assist you in getting the vehicle you want or need. Whether you are in the market for a brand new or pre-owned vehicle, we can help you. And you can get that vehicle all from the convenience of your own home while we maintain our zero contact policy:
- We handle everything over the phone, even if you have a vehicle to trade in
- Our documents can be handled and signed electronically from your cell phone, tablet or computer when you lease a vehicle
- We deliver the vehicle to your front door, sanitized for your convenience and safety
- We are currently offering special rates and no payments for 90 days to assist you during these difficult times
Our process is simple, convenient, and, during the COVID-19 situation, designed to be safe for both you and our employees. Though we have enhanced procedures due to COVID-19, D&M Leasing has done business like this for decades. For over 40 years, D&M Leasing has been in the business of delivering vehicles directly to our customers.
Call us at either our Dallas location (972-35-LEASE) or our Fort Worth location (817-35-LEASE), or you can visit our website, www.dmautoleasing.com, and our team is standing by to answer your questions and help you find your next vehicle.
From everyone at D&M Leasing, we thank you for your continued loyalty and support. Stay safe, keep healthy, and please feel free to contact us for all your vehicle needs.
Mike Hernandez III